Floor Staff - Customer Service & Team Collaboration at Hungry Bird Coffee and Roaster

Join Hungry Bird Coffee and Roaster, home to Stray Dog Listening Bar & Cafe in the vibrant heart of Berawa, Bali! We’re on the hunt for passionate, friendly Floor Staff to elevate our guest experience with warmth, efficiency, and teamwork.

As a Floor Staff, you’ll be the heart of our café, greeting guests with a smile, ensuring their coffee experience is top-notch, and collaborating seamlessly with our team to create a welcoming atmosphere. With a blend of customer service excellence and team collaboration, you’ll play a pivotal role in making every visit to Stray Dog Listening Bar & Cafe unforgettable.

📋 Tanggung Jawab Pekerjaan

• Greet and assist customers with a warm and friendly demeanor.
• Prepare and serve beverages, including espresso-based drinks and specialty coffees.
• Ensure the café is clean and well-maintained, including restocking supplies and cleaning work areas.
• Collaborate with the barista team to maintain high standards of coffee quality and presentation.
• Handle cash transactions and process payments using POS systems like Square or Toast.
• Assist with inventory management and ordering supplies as needed.
• Promote the café’s menu and specials to customers.
• Participate in team meetings and follow health and safety protocols.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in customer service or café/barista roles.
• Strong communication and interpersonal skills.
• Familiarity with coffee brewing methods and equipment.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Basic knowledge of POS systems and inventory management software.
• Must be able to lift up to 20 pounds and stand for extended periods.
• Passion for coffee and a desire to learn and grow within the industry.
• Ability to work weekends and holidays as needed.

🛠️ Keahlian

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