Junior Front Desk Receptionist

PT Ratu Surya · 📍 Magelang, Jawa Tengah · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
PT Ratu Surya is seeking a dynamic and detail-oriented Junior Front Desk Receptionist to join our team in Magelang, Jawa Tengah. In this role, you will be the first point of contact for our guests, ensuring a warm and professional welcome. This is an excellent opportunity to develop your skills in a fast-paced environment while contributing to a positive guest experience.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and professional welcome.,Answer and direct guest inquiries, providing accurate and helpful information.,Handle guest complaints and concerns, working to resolve issues to the guest's satisfaction.,Maintain accurate and up-to-date guest records and reservation information.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Assist with check-in and check-out procedures, including room assignments and billing.,Operate front desk systems and software to manage guest information and reservations.,Perform other duties as assigned to support the front desk operations.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and software.,Familiarity with hotel or hospitality industry practices.,Ability to work well under pressure and meet deadlines.,Fluent in Indonesian and English.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationTeamworkAttention to detail
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