Order Administrator

Join Leema Official as an Order Administrator and play a pivotal role in ensuring seamless order processing for our valued customers. Based in Kabupaten Malang, Jawa Timur, this contract position offers a competitive salary of Rp 1.800.000 - Rp 2.000.000 per bulan. As an Order Administrator, you'll be the backbone of our operations, managing and optimizing every step of the order lifecycle.

Leema Official is a growing e-commerce company specializing in fashion and lifestyle products. We pride ourselves on providing exceptional customer service and strive to create a positive and productive work environment. In this role, you'll use industry-standard tools like Shopify, Excel, and Google Workspace to streamline our order processing system.

📋 Tanggung Jawab Pekerjaan

• Manage and process customer orders efficiently using Shopify and our internal order management system
• Update and maintain inventory records to ensure accurate stock levels
• Coordinate with warehouse and logistics teams to ensure timely order fulfillment
• Provide excellent customer service by addressing order inquiries and resolving issues promptly
• Generate and analyze reports to identify trends and areas for improvement
• Collaborate with the sales and marketing teams to ensure smooth order processing during peak seasons
• Stay updated with industry best practices and new technologies to continuously improve our order processing system
• Assist in training new hires and providing ongoing support to team members

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in order processing or a related administrative role
• Proficient in using Shopify and other e-commerce platforms
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Familiarity with Microsoft Office Suite, particularly Excel
• Ability to work in a fast-paced environment and meet tight deadlines
• Detail-oriented with a keen eye for accuracy
• Bachelor's degree in Business Administration, Computer Science, or a related field (preferred but not required)

🛠️ Keahlian

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